Of course, we can always change your service to what you need. You can ask a team member to submit a request to customer service, You ca also click here to submit a request or call 888-772-2792. With the following information: the license plate on file and the last four digits of the debit or credit card on file. 

  • If a membership is downgraded within a billing cycle, then the remainder of that cycle will be on the previous package before switching over to the new package. For upgrading your membership there is an upgrade fee equal to the difference in the package pricing. This is charged upon upgrading and with change the wash package effective immediately. This cannot be waived unless it is upgraded through customer service and within 7 days of the customers billing date. 
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